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Federal Student Help

Is this your company?

Where do I start? - Intake Specialist Federal Student Help Employee Review

1.0
Jul 18, 2017
Recommend
CEO approval
Business Outlook

Pros

They offer free coffee throughout the day

Cons

This company is a breath short of being a scam. The way they go about their business of cold calling random people is ridiculous. They claim to scrub their lists against the national do not call registry but that is simply untrue based on the number of people I personally spoke to who claimed they were on that list. Their leads are terrible because 99% of the people they call are not students or related to students in any way. Instead, they call businesses, police and fire departments, elderly people, and occasionally, various FBI offices. You have to ask to be paid when you're just starting out. Management wants to make money but they don't want to make it by enhancing their product. They would rather do it by stiffing employees on their wages. They misrepresent themselves in their job postings. They do not tell you it is a telemarketing position until after you've been asked to come in for an interview. They advertise that they pay 11-14 an hour but then tell you that because you're just starting out, you only get $8. They have very high turnover rates and honestly, I don't blame anyone who leaves. This a truly horrible company and I'm amazed that they are still running. However, I suspect it is only a matter of time before they go bust.

Explore other reviews about Federal Student Help

5.0
Feb 22, 2018
Recommend
CEO approval
Business Outlook

Pros

I have been with Federal Student Help for over a year and I love working here! This is hands downs the best company I've ever worked for. The owners invest so much time and their own money to get us the training we need. I even left due to personal reasons for some months and they let me back in with open arms! I love working here and would recommend the services we provide to anyone in need of help with any kind of student loans.

Cons

None!! Our bosses give us any time off we need even if it's short notice!

3.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Free coffee Supportive work environment Great pay and commission structures

Cons

Long hours They will take your intellectual property to use as their own They take software that wasn't built on company time New company Occams Advisory is terrible to work for

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