ups and downs - Customer Service Representative Ferguson Employee Review

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Lower pay than normal for the work

Stable company with strong financial backing and deep pockets. Solid commission opportunities once you build a strong client base. Certain regions and business groups are willing to invest in and support business growth.

Some regions are under constant pressure to cut costs, making it increasingly difficult to service customers effectively and grow the business. Management is often absent and lacks understanding of the day-to-day realities of running such a lean operation. Overall talent quality has been declining, and the management compensation and bonus structure frequently drives irrational decision-making.