What a Joke of a Company - Operations Manager Ferguson Employee Review

2.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

There really aren't too many at the moment. I would say being a manager with some experience has the most perks since you basically get paid for doing very little but acting important. As long as you have a bit of swagger and some cockiness, people think you know what you are doing and leave you alone. People at Ferguson pretend that their job actually means something, but honestly, you barely need a GED to work for the company. In fact, a lot of very succesful associates lack a high school diploma. Most associates mean well and are quite friendly, but frankly, they are a very stilted, reactionary bunch with very little ability to add anything to society.

Cons

Honestly I don't know what keeps most folks working for this company. There is no room for growth or development; most jobs are easily learned after a year and become a grind after that. Compensation is average for the insustry, but their are quite a few overpayed employees who gained this luxury by just working for the company for years through the good times. The associates who actually do the work are generally younger, eager, naive college grads who get paid very little for their efforts. The training program is a joke and has only produced a hanful of talented associates. Communication is lacking and their seems to be a real disconnect between corporate and the branches. Employee morale is awful and gets worse each month. Everybody knows the economy will improve and the company may get better, but this will only mean more work for those who get paid the least.

Explore other reviews about Ferguson

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, beautiful showroom

Cons

Can be slow at times, 9-5 can feel overwhelming

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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