Not what it used to be-after 20 years I finally left - Showroom Consultant Ferguson Employee Review

1.0
Nov 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Opportunity to move around and seek positions nationwide. Benefits/vacation and perks are great

Cons

Culture/SOP/advancement varies drastically between locations and parts of the country. Leadership is lacking, support is lacking. Continually changing systems to improve, but seems to do the opposite. Commissions can be good, but extremely convoluted and even managers do not understand exactly how sales associates are paid. Leadership lacks in cultivating a positive work environment. Customers constantly complaining about not getting through to client services or manager support if the salesperson is not available and nothing is ever resolved to solve the communication issues. Impossible to move up unless willing to move to a major branch/city.

Explore other reviews about Ferguson

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Cons

Lower pay than normal for the work

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable company with strong financial backing and deep pockets. Solid commission opportunities once you build a strong client base. Certain regions and business groups are willing to invest in and support business growth.

Cons

Some regions are under constant pressure to cut costs, making it increasingly difficult to service customers effectively and grow the business. Management is often absent and lacks understanding of the day-to-day realities of running such a lean operation. Overall talent quality has been declining, and the management compensation and bonus structure frequently drives irrational decision-making.

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