Hybrid work option, but nepotism and poor management persist - Customer Service Agent Fibrus Networks Employee Review

Good working atmosphere with good people

Salary is less but opportunity for boness

Mixture of working in office and from home. Hyperfast doing well.

Some middle managers are out of their depth, resulting in high turnover of staff, no structure in place, and newcomers having to constantly ask unrelated departments for help. Office environment is very loud near the customer service team. Middle managers are winging it, and not the best choices, they struggle themselves with retaining knowledge and being professional.