I did my time so you don’t have to. - Anonymous employee Filevine Employee Review

1.0
Feb 2, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of your peers are really great people, managers will try to help you succeed.

Cons

One thing Filevine does really well is getting you to drink their Kool-Aid. Wear the swag, post about the new building (that most won't even get to work in) and make you feel welcome. Then, you fall in line. 1 star review followed by 2-3 5 star reviews with no cons? Sounds like the Kool-Aid has been flowing again. Let's start with the recruiting process, you're sold on the idea that Filevine is the HOTTEST SaaS company in UT. "The Rocket Ship" "This place is going to blow up!" "You'll come in as a BDR, crush it for 2-3 month and move up to an AE" You may be reading this knowing you heard those words just hours ago. They will ask you to be apart of something more so they don’t have to pay you what other SaaS companies do for similar positions. Filevine is growing, but they aren't a leader in the space. Top 10 but not top 5. You have seen or heard of the office shutting down between Christmas and New Years. This is only if you are not in sales or support.. of course. Don't be fooled. Leadership. Filevine is still a very small company and the hierarchy wants control of everything. You will be told your job is not hard, that "the kids at Ringbird (an answering service) can do your job" Managers are berated and told their employees don't respect them. I have never seen such a toxic atmosphere from upper management. Ryan cannot stand WFH, I caught COVID twice from people in the office. This may not be a big deal to you but just know, they want you in your seat where they can watch you. Vision. The product has some serious limits. They are tied to personal injury law firms because they can’t figure out time tracking and billing. They use sales force instead of their own product because it can’t translate into basic CRM functions. How can the product be used in other industries when you can’t figure out how to use it as your own CRM? Despite being “the fastest growing tech company in UT” Filevine is very small and lacks vision. If you want to really know their vision of the company do a side by side of their website and Podiums. It’s a copy and a rip off of a much larger and much more successful company. With a award winning marketing you should be able to produce something better than a copy of another company, right? The thing I disagree with the other real review posts are, Filevine will not jump start your career in SaaS because no one knows who they are. It is such a limited product in a limited and even smaller industry that it doesn’t translate into other areas. Utah is exploding with successful companies, you’re better off going elsewhere.

avatar
Filevine Response
5y
Thank you for your response and feedback. Filevine is always striving to improve every aspect of the company and employee experience. We at Filevine do take great pride in our company culture. We believe fully in our product, the value that it adds to our clients’ business, and how we are changing our industry. We collaborate and request recommendations from employees with respect to their positions and bettering our product and processes. We encourage employees to speak to their manager and leadership on a regular basis. Our leaders and employees are very engaged and work hard to implement these recommendations on a regular basis. The health of each employee is our top priority. Following guidance from local and national health authorities, we have implemented several practices and resources including training, processes, and communications that have allowed our phased “return to normal” approach to be conducted with the highest attention to each employees’ health and safety. While this does include some employee populations continuing to work from home; we do see tremendous value in some teams collaborating onsite – we provide strict standards and protocols for those employees working in the office. We welcome you to schedule a time to meet with Human Resources to discuss this further if you have additional questions or thoughts.

Explore other reviews about Filevine

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Family Oriented, Compensation is great!

Cons

None come to mind currently

avatar
Filevine Response
5d
Thank you for your review and for continuing to help us to build something great!
1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people on the team and the ability to earn money quickly

Cons

The culture felt extremely toxic, with leadership often creating an environment driven by fear, favoritism, and constant pressure rather than support and development. Leadership and executives are in it only for themselves. Work-life balance was virtually nonexistent. Employees were regularly expected to work holidays, often staying until 10 or 11 PM with little appreciation or recognition for the sacrifice. Long hours became the expectation rather than the exception. I was also disappointed by how customers were treated. There was often a significant disconnect between what was promised and what was actually delivered, and many decisions seemed focused on short-term gains instead of creating a positive customer experience. Behind the scenes, there were practices and conversations that made me uncomfortable and did not align with the level of transparency and professionalism I would expect from a company. The turnover was high, morale was low, and many employees seemed burned out. While there are some good people working there, the overall environment made it difficult to feel valued or optimistic about the future.

6
avatar
Filevine Response
5d
Thank you for your review and candid feedback about your experience at Filevine, and we are sorry to hear that your experience on the sales team was less than ideal. Your willingness to share your honest feedback is crucial to the overall improvement of the employee experience while they are working at Filevine, as well as the customer experience for all of our clients!
See reviews by: Helpful|Rating|Date|All