1. The culture is incredibly toxic. This company is at war with itself.
I want to emphasize the difference between company core values and culture. The core values want to be great, but the internal culture is truly toxic. There are a lot of employees in operations that don't last much more than a year. If you are part of the favorite group, you have a chance of making it a little longer, but eventually most people will burn out.
2. I realize this sounds coo coo for coco puffs, but this is an emotionally abusive company.
3. Work life "harmony" doesn't exist.
4. Employees are not valued.
5. No matter how hard you work, how good you are at what you do, how well you communicate with leadership and/or clients, you will always be a failure.
6. Leadership has massive ego issues.
7. Leadership is hypocritical.
8. Clients, usually attorneys that know how to be mean, will almost always be escalated and Implementation Consultants are on the front line of that wrath. Rather than supporting staff and actually facing the issue, leadership throws a temp bandaid on and may just provide the client a credit.
9. S**t rolls downhill.
I could go on, but the core issue is that culture is toxic. Buyer beware!
Operation leadership has some significant core issues. They need to face their own failures before any change in culture will even begin to happen. There are certain levels of leadership that are egotistical and arrogant, and this means that a solution to the culture issues is not really within sight at this time.
This company will implode if leadership doesn't make changes within themselves.
