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Thank you for taking the time to write something this thoughtful, especially after an experience that clearly left you frustrated. We are sorry it ended this way, and we want you to know your feedback is being read with real care, not defensiveness.
It means a lot that you still recognized the people around you and the problems worth solving. That talent and that ambition are the heart of who we are, and protecting them is exactly why feedback like yours matters so much to us.
We try hard to live by one principle: speak the truth, early, clearly, and consistently, in a way someone can actually act on. A positive 90-day review followed by a sudden reversal, with no space to respond, is the opposite of that, and if it happened that way, we own it without excuses. What we are committed to getting right: clear expectations from day one, honest checkpoints along the way, and what is said always matching what is written. No one should ever feel managed by fear here.
We would sincerely welcome the chance to understand your story better, so it makes us better. Our People team is here whenever you are open to it. We wish you the very best in what comes next.