Crumbling under pressure - Customer Facing Role Findhelp Employee Review

2.0
Oct 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Really cool product, it feels good to help people. I have learned alot about social drivers of health and their impact. Good coworkers. Snacks if you work in Austin.

Cons

Bleak atmosphere: Everyone is worn down. Lots of tension between people and the office atmosphere is very quiet, not fun or energetic. They try to host morale events but it's like forced fun, no one is actually enjoying themself. Half of the office turns the light off and works in a dark cave all day. Workload: People keep leaving because pay isn't competitive and the workload is unreasonable. My customer load is more than I've ever experienced before. And people leaving makes it worse they take forever to hire. Leadership culture: CEO has a very fragile ego. He has completely surrounded himself with yes-men and everyone tiptoes around him. Favoritism: It's obvious who management likes and who they don't like. The ones they like get a lot of extra leeway and benefits. They don't enforce the remote work policy the same across people. They praise the same clique of people over and over. If the CEO doesn't know you from before you probably won't be in the group.

Explore other reviews about Findhelp

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The experience here has been way beyond just work. The team genuinely focuses on learning, growth, and creating an environment where interns and co-ops feel supported and valued. What stood out the most was how much trust and exposure we got to the actual product. Every day felt like exponential learning, not just completing tasks. The mentorship, collaboration, and positive culture made it easy to ask questions, improve fast, and enjoy the process. The benefits and support for employees are honestly amazing too, especially the focus on health and well-being. Experiences like this really shape the way you think about engineering, teamwork, and your future career. Grateful to be part of such an incredible environment.

Cons

Can depend on person i see nothing.

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Absolutely fantastic culture and team. Company maintained a flat, collaborative structure despite its size with brilliant people cooperating beautifully to serve everyday people.

Cons

You don't get your hand held or have a tour guide. You will need to dive in and figure it out for yourself. But the team culture is welcoming and collaborative, so if you're willing to tolerate some initial dizziness around how things work, you'll find good people you're thrilled to work with.

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