Always been supported and treated fairly - Coordinator Fire Protection Association Employee Review

Strong organisational purpose and reputation within the industry Historically stable department operations during periods of chang

Recent shift in leadership style within the department created a challenging and unsupportive environment • Leadership approach at times felt condescending and unprofessional • Concerns raised about management behaviour were not meaningfully addressed, creating a sense of bias and lack of psychological safety • Unrealistically high expectations placed on the team without adequate support • Limited empathy shown during periods of employee distress and heightened anxiety • Inconsistent communication from senior leadership, including instances where key information (such as early closure confirmation on Christmas Eve) was not communicated, resulting in unnecessary pressure and embarrassment for the team • Increased pressure during senior absence periods without sufficient structural support • Department culture negatively impacted wellbeing and morale

I have thoroughly enjoyed my experience working at the FPA . The onboarding process is exceptionally well-organised and designed to make new employees feel welcome and fully prepared from their very first day. The staff across all departments are professional, collaborative, and genuinely supportive, fostering a positive and inclusive working environment. The FPA places a strong emphasis on safety and compliance, ensuring all employees are well-trained and equipped with the knowledge to maintain a secure and effective workplace. It’s incredibly rewarding to be part of a company that values its people while prioritising safety and professional development. I would highly recommend the FPA as an outstanding place to work for anyone seeking a meaningful and fulfilling career.

There are ongoing improvements that will enhance efficiency.