Good job - Technical Support Engineer Fireblocks Employee Review

Supportive team environment with smart and technical managers

will have to cover on call for holidays

Some genuinely sharp colleagues and the product itself is strong. If you're early in your crypto/fintech career the brand name opens doors after you leave.

I joined as a BDR with an MBA and real ambitions to grow in sales. What I found was a culture that had little interest in developing people, especially if you were not already part of the informal network. My first manager was let go after four months following a documented incident where she misrepresented my work performance, claiming meetings I had evidence of holding never happened. After she left, the team operated without a manager for nearly seven months. No coaching, no direction, no development. You were on your own. When I asked to attend industry conferences to build pipeline, requests were consistently denied. After a year and a half in the role I had never attended a single event, while other reps on the team went regularly. The pattern was clear: certain people got the visibility opportunities. I was expected to do the cold call volume. The most concrete example: I hit multiple SPIFF-eligible accounts in a single month, target list accounts with confirmed meetings. The SPIFF was paid out to the rest of the sales team. Not to me. I escalated directly to the head of sales. I was told it would be reviewed. Nothing was ever resolved. If you come from outside the dominant cultural group on the sales floor, be aware: this is a tight-knit team and the informal support network is real. If you are not part of it, you will feel it.