Beautiful product but suffers from poor leadership - Design Consultant Fireclay Tile Employee Review

We've had lots of growth and opportunity with our showroom channels, expanding rapidly in creating new opportunities for career advancement and innovation. We have modernized manufacturing for agility. I just recently witnessed lots of improved processes and a more efficient production pipeline allowing us to be more nimble on pricing lead times and customization. A true game changer. Fireclay has always been a leader in the tech world. Our CEO has embraced a more modern digital first mindset in empowering our teams with better tools, data and support to do their best work especially incorporating AI. I believe we have the best industry leading Sales Teams and leadership team, who work alongside each other in a respected professional manner, and our leadership team is invested in mentorship vision and long-term success . My favorite thing about Fireclay Tile is how we are passionate about culture and purpose or not just about manufacturing Tile where about building a company full of heart drive and shared wins! Passion fuels everything we do.

Things to keep in mind for cons, we are a fast paced environment company we want to be proactive and not reactive. I believe growth brings excitement, but it also means you have to pivot quickly. There are tight timelines and very high expectations. We continue to scale and enter into new markets, so some processes and communication structures are still evolving. There is no doubt in my mind that this will all smooth itself out as we grow. Keep in mind change is constant with rapid growth comes regular updates to systems tools and procedures. If you're uncomfortable with frequent change, it might feel overwhelming at times.

Beautiful product, friendly people, loyal customers

Conflicting messages from management, the CEO's way or the highway, poor management, company caters to production workers, no interest or budget to invest in tools to help support functions do their jobs better. Employee favoritism, "office" not a conducive working environment, on-boarding needs major work and accusatory management. Leadership team almost cult-like. Company claims to be so family friendly. In reality, it's not. Low pay