First 6 months review - Customer Success Manager (CSM) Firefish Software Employee Review

5.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture within the team and wider business Work from anywhere policy Have been supported by my manager since joining, and also great support from the team in helping me learn and get up to speed.

Cons

Nothing comes to mind at the moment

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Firefish Software Response
1y
Thank you so much for taking the time to share your experience! We're thrilled to hear that you've felt supported by your manager and team, and that our work-from-anywhere policy is making a positive impact. Creating a collaborative and empowering culture is something we care deeply about, so it's great to know it's being felt across the business. If anything ever does come to mind that we could improve, we’re always open to feedback. Thanks again for being part of the team!

Explore other reviews about Firefish Software

5.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

A very supportive and collaborative team with approachable management who are always willing to listen and guide. The company creates a positive work culture where everyone works together to achieve shared goals, and contributions are valued and recognized. It also has a good work-from-anywhere policy.

Cons

No significant concerns at this time.

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Firefish Software Response
8mo
Thanks so much for your lovely review! We're really glad to hear you're enjoying the team culture and feeling supported by leadership. It’s great to know our flexible working approach is working well for you too.
4.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Good structured induction with well defined targets. Management and team have been supportive in getting up to speed with products and technologies. Kept up to date with transparent company performance updates.

Cons

Nothing negative to report since I have started.

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Firefish Software Response
9mo
Thanks so much for your positive review! We're really glad to hear your induction was smooth and that you’ve felt supported by the team. It’s great to know our efforts around transparency and onboarding are making a difference. We appreciate you sharing your experience and are excited to have you on the journey with us!
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