Extraordinarily Caring Leadership - Senior Operations Manager First Allegiance Employee Review

5.0
Jan 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Having worked for First Allegiance for 6 years in a management position, I saw and know a great deal about this company - it’s Executive Management Team, it’s staff and the tremendous benefits afforded to their employees. I left FA for growth and knowing that I was leaving something that was unique and “family” minded. It was a bitter-sweet departure. The CEO and COO of FA are extraordinary in the care and attention that they offer every employee. The benefit of the doubt is always given to the employee. Tremendous expense and effort is spent in creating a warm, welcoming, supportive environment for their staff. The office is bright, clean with a full kitchen, employee lounge with comfortable sofa, chairs, Keurig coffee, a fridge stocked with creamer, milk, fresh veggies, dips, fresh fruits, yogurt, protein bars and if the COO notices that you prefer organic milk, it suddenly appears in the fridge for you. There is a gorgeous massage room with two state of the art massage chairs where employees schedule their time for a massage and are paid for their time. Many employees schedule a standing weekly massage and enjoy that time together. It’s really lovely. I am aware of innumerable acts of generousity that the CEO and COO quietly perform for anyone who comes to them in need, or anyone whom they learn of having a financial or personal issue. For myself, when my mother was in hospice they in essence set me free to be with my mother from March through to July when she passed. They never made me feel bad about leaving the office , or for being distracted from my work. I was paid for all of the time that I missed and it was a lot of time. When my mother did pass, they sent me so much food and wine, I was able to feed family and friends for 5 days. Their generosity and caring is extraordinary, unmeasured and unheard of. The company environment is inclusive. Management is highly supportive to its staff and always working to the demands of clients and vendors. Some of the vendors can be very challenging because they fail to meet the clearly defined, client photo requirements that must be satisfied for payment. In my years working at FA I witnessed the COO and CEO authorize hundreds of thousands of dollars in unsupported payments to vendors - at their expense- knowing the money would not be recouped. This company values and cares for the vendors who are true partners and support the objective of completing good work that all parties can get paid for by providing the photos the clients require to support payment approval. The people who work for First Allegiance overall are committed professionals who come to work to put a good day in and support the goals and objectives of the organization. Not all rise to this description but the majority of the staff are outstanding. They will do whatever it takes to help the company and the vendors meet success. There is so much that I miss about First Allegiance and I would encourage those who seek a great place to work, to apply and know that while you will work hard, you will never be as valued in such a personal and demonstrative way as you are at First Allegiance.

Cons

New employees should seek out that strong core group for positive support.

avatar
First Allegiance Response
7y
We are humbled by your evaluation, and feel driven to reach the standard you set for us. Your review epitomizes the attitude and atmosphere First Allegiance aspires to create. Lisa (CEO) and Moe (COO) care deeply about our employees, personally and professionally. We feel deeply gratified that you recognize how much we valued you. You knew you could trust the First Allegiance family to have your back. We are grateful for your kind, passionate words, and pledge to try to live up to them.

Explore other reviews about First Allegiance

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

We’ve done both smaller jobs and larger projects with First Allegiance. Across the board, they’ve been organized and clear about the scope of work. They also seem to put thought into how the job is set up, which helps avoid problems later. Everything is handled in a professional way. It’s been a good experience working with them.

Cons

No major concerns so far.

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I really love working with this company. I have been working for them as a contractor for over 10 years and they are my favorite client. The staff is friendly and helpful and I am always able to reach someone if I have a question.

Cons

None that really stand out.

See reviews by: Helpful|Rating|Date|All