First Leap is a good means to get experience, travel etc. but certainly not a good career option. - Teacher - Centre Mentor First Leap Employee Review

2.0
Apr 19, 2020
Recommend
CEO approval
Business Outlook

Pros

My centre was outstanding, here's why: - Chinese staff and foreign staff got on great. We had few issues. - I actually enjoyed going to work everyday for the most part. - My Assessors/Teaching advisers were good. - The centre mentor before me was also very good. - General centre culture was positive.

Cons

Please note my *cons* are not targeting the Chinese staff, as I do understand they operated in their own jurisdictions that did little to affect foreign staff. That being said: - This is a training centre. Many of the people that work for FL will not be qualified teachers. Before 2018- a lot were not even on Z visas... Make of that what you will. - The average working age are usually those 23-26ish? You will have people fresh out of university (if on a Z visa). Expect all that comes with that, good and bad. - High up management (Beijing, foreign staff) can be pretty obtuse and disconnected. Often making decisions for seemingly whimsical reasons largely for what seems to be a power trip. Superficial and lacking substantial professionalism. I've known people denied for promotion because they wore jeans to bootcamp... - Don't get comfortable. Things will change weekly. Lessons, protocols, meetings, updates the whole shebang. This was toward the end of my time there and really wore down positive environment of our centre.

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First Leap Response
6y
Thank you for taking the time to leave a review, we value all feedback from our teachers on how we could enhance the experience of working at First Leap. Our International Teachers have varying ranges of teaching experience, ranging from extensive to minimal. We provide substantial Orientation Training and Phase Training within a Teacher's first six months with us in order to make sure everyone receives a high level of support and guidance. Our International Teachers also have access to continuous support during their time with us, both teaching related and non-teaching related, from their regional management team. During the last few months, things have been more subject to fast change due to the epidemic. In order to deal with this and keep all our staff, parents, and students safe, processes have had to be altered and this has sometimes needed to be done at short notice. We appreciate this is not always convenient, but hope you can understand the reasons behind it. Our management teams work towards maintaining and improving employee satisfaction, continuously striving to improve teaching quality, and to ensure all our customers are satisfied with what we are offering, whilst working in ways that can be beneficial and effective for each of Teachers. We understand that not everyone will find every working process to be effective, and thank you for your feedback on this.

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