Pros
Some friendly and helpful people who share the pain with you
Cons
- The new management, from the top down. They're only interested in themselves and protecting/justifying their own roles. The place is saturated with management and there's no proper structure or lines of engagement. - Nepotism is rife and although it is a small company with limited development, any opportunities that do arise are snapped up by friends of management. - No feedback policy for staff. Staff are not listened to and there is no formal way of raising issues. If issues are raised 121 with management, they are dismissed as 'middle management' are too afraid to manage up (see protecting jobs above). Nowhere to turn if you have a grievance - It is a serious issue as it has created a toxic environment. - Shifts are a knee-jerk reaction to issues of the past and a shoddy excuse of a 24/7 support model without any investment or thought process. Small teams with 24/7 cover mean work/life balance goes out of the window.