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First Rate Exchange Services

Is this your company?

Unless desperate do not work here ... - Anonymous employee First Rate Exchange Services Employee Review

1.0
Sep 23, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most departments you can work from home once a week. There is a free gym onsite.

Cons

- Huge difference in salary and bonus packages. The company screams about being profitable but when it comes to annual salary reviews they dont have any budget available. - Senior management team is 'boys club' clique - dont expect any interaction, help or acknowledgement that you exist. - Unfriendly office environment, do not expect any eye contact or a hello. However, expect to be spoken about and HR to be apart of the gossiping team. Poor culture even though on the face of it it appears to be a well established company. - So many wrong people in the wrong roles - Some talented staff here with good salaries but the majority just having got a clue about the business or their roles - Staff seem unhappy and the majority just want to be elsewhere, there is zero passion or accountability from anyone who works for the company - There are a lot of long serving employees 10 years +, this is not because they are passionate about their roles or the company. The environment suits their families lives -No processes, procedures or training in place. Everyone is so fearful that someone may be brighter or smarter than them that you will be excluded from meetings. - Expect unprofessional catty behavior by your own team mates whilst the managers and directors ignore the situation. - Management turn a blind eye to almost everything here (good job, bad job, good attendance poor attendance no will will batter an eye lid) - Poor social culture - No encouragement whatsoever if you want to develop your learning or career. You can ask to join conversations or meetings until the cows come home and still be ignored.

Explore other reviews about First Rate Exchange Services

1.0
Mar 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none to name

Cons

The toxic management within this place is astounding. The amount of managers who nose their way into other people's businesses and not just within their own team but other teams as well and attempt to use certain information against these workers at a later date as leverage get what they want. Additionally if management finds out someone is struggling with personal issues they shame them for it and make them feel like it's their own fault rather than providing any type of support. Also management within this place is only after 'Yes men' and if anyone attempts to push back or go against the grain they punish them for it and try to manage them out of their role using any nefarious means they possibly can. Also all of these managers causing all these issues are all female and unfortunately most of management here are mostly female who are on a power trip and attempting to throw their weight around because they keep getting told no in their real lives so need to feel powerful by beating down on people at work, instead.

4.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

It was great place to work

Cons

Salary wasn’t enough at the time.

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