Bad management, rampant favoritism, and an insanely high turnover rate. - Anonymous employee First Service Credit Union Employee Review

The culture is great here

Can’t think of any at this time

People and the culture are great and there's an emphasis on treating members (credit union term for clients) well. It's fairly easy to get employed here if you want to start your career off in banking. Some of the leaders working there are great people who want to see you succeed.

Everyone I knew at the First Service was overworked and underpaid. I wouldn't say everyone was miserable per se but only a handful of employees I met loved working at First Service. A few departments are understaffed because their employees are constantly leaving either due to awful management or poor resources (or a combination of the two). Once a month we would have staff meetings (which were okay) but at one point the marketing team wore Sesame Street bucket hats for a kids' account campaign. I understand they were trying to be fun but it came across as silly.