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First Service Credit Union

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Phony Culture - Anonymous employee First Service Credit Union Employee Review

2.0
Jul 8, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

competitive pay and good 401k options

Cons

disingenuous culture ("for you, not profit", but sales team is the main department) management rarely on same page culture of do as I say, not as I do over $8m in loans monthly, yet the CU only has $500k in profit - what gives??? run by Mormons and religious-based nepotism is rampant small CU trying to copy bigger companies, but is just a fish out of water

Explore other reviews about First Service Credit Union

5.0
May 12, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture is great here

Cons

Can’t think of any at this time

2.0
Jul 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The majority of the people employed here are pleasant and smart. CEO is nice but intense.

Cons

After a few years here, these are my observations: Compensation is just too low. You could work here for over a decade and still make less than an entry-level role elsewhere. Not trying to be dramatic, that is just objectively true. Heavy culture of favoritism. Easy contract work given to former employees at rates significantly higher than internal salaries. You have to wear a name tag, and uniform, despite being in a back-office role. I have never seen that before. Not really an issue I just thought it was strange. High turnover rate. FSCU struggles to attract and retain talent. Competent employees leave once they find better options.

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