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      First Trace Heating Direct

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      First Trace Heating Direct reviews

      Bullies, Breakdowns and bad management - Sales Administrator First Trace Heating Direct Employee Review

      1.0
      Jan 8, 2021
      Sales administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      None at all they destroy people’s mental well-being

      Cons

      Bullied, made to feel inadequate, overworked, under appreciated, bad management, family run business with no heart. Highest turnover of staff. Management is the problem

      avatar
      First Trace Heating Direct Response
      5y
      Thank you for taking the time to share your feedback. From the top down, the key to our business is our commitment to not only customer service, but to our team members. We are growing quickly which presents its challenges but we wanted to assure you that we are striving to provide an environment where our team feel they’re valued, treated fairly and respected. If you’d like to provide further feedback, please email me at feedback@firsttrace.co.uk.

      Explore other reviews about First Trace Heating Direct

      5.0
      Sep 10, 2024
      Senior hr manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      First Trace/Snug have some fantastic growth plans & are aligning the structure to support with achieving them! With the addition of a new Commercial & Sales Director at the start of 2024, significant growth in the field sales team & a superbly capable & dedicated team in the office, the future here is very exciting!

      Cons

      First Trace/Snug is a great place to work with an exciting future. They offer a great deal of support & flexibility to staff, however due to the nature of our business, hybrid working isn't feasible in some of the roles at this time, so if this is key to you, FT might not be the best place for you. But overall, a great place to work.

      1.0
      Oct 16, 2024
      Water & technical team
      Recommend
      CEO approval
      Business Outlook

      Pros

      The friends you create within your team and the office are very beneficial.

      Cons

      Poor Training. Blame Culture. Untrustworthy Management. Management are not Supportive. Communication between higher management and smaller teams is extremely poor. High turnover in staff. Do not like promoting from within.

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