I love the residents and the part I play in their lives
Cons
Retirement Development Managers are the face of FirstPort but are treated as the lowest members of the team. Salary is very poor for the amount of work we are expected to do. Area managers never stay very long so it is demoralising as we have interim ones until a new one is appointed. All in all a rotten company.
FirstPort Response
3y
Sorry to hear about your experience, we do not condone bullying in any way, so would like to hear more about this. Please feel free to contact me on Armani.singh@FirstPort.co.uk. I wish you all the best for the future.
Team work - customers - feeling like you are making a difference
Cons
No support , blame culture , looking to blames managers for Everything and no accountability further up the Business. PMs that won’t stay . Things that change constantly. Systems that are not updated with the correct forms or procedures and then managers blamed for getting it wrong. Getting screamed at by residents or families for things you can not control . Feeling untrusted by our own company . Ask you for help one week and throw you to the wolves the next . I’ve seen it all and now it’s at the worst it’s ever been , DMs are applying else where in droves and pms !! Development managers are customer facing we are the face of retirement but are treated like the lowest of the low of no value by the wonderful staff above pms . Investigations against colleagues when conversations co hi of of taking place instead . Such a blame culture
FirstPort Response
1w
Thank you for sharing your feedback. We are truly sorry to hear that your experience at FirstPort did not match the enjoyable employee experience we aspire too. We take all employee feedback seriously to identify areas for improvement.
We are committed to fostering a positive and supportive work environment, and we would appreciate the opportunity to understand your concerns in greater detail.
We value our employees and are always looking for ways to improve our workplace culture