Not in a great place - Anonymous employee Firstup Employee Review

2.0
Mar 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and compensation were strong on initial offer.

Cons

Going through a major shift throughout the company after replacing the majority of the C-level team last year, which then turned over senior leadership at those departments. Most of these new execs brought in their own people from other companies, which created a in-group vs out-group culture in teams. Performance review standards change every year, with no feedback in between, making it difficult to plan out your career and what steps you need to take. Turnover and hiring on teams is really difficult. Despite the ARR of the company, teams run incredibly lean, the result of several layoffs post merger from a few years ago. Priorities shift constantly, very difficult to work on long term problems when most teams direct work towards short term rewards. Communication is not great within teams and across teams either. Internal adoption of our own platform is low, and information isn't in centralized places. Lots of talk about our employee NPS scores but no action taken to try and improve them.

Explore other reviews about Firstup

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment with talented, motivated people who genuinely care about the company's success and customers. There are opportunities to make a meaningful impact, take ownership, and grow professionally. Leadership is focused on innovation and continuous improvement, and employees are encouraged to contribute ideas and challenge the status quo. The culture is collaborative, supportive, and driven by results.

Cons

The pace can be demanding at times, and priorities may shift as the company continues to evolve and respond to market opportunities. Success requires adaptability and a willingness to embrace change, but that also creates opportunities to learn and grow.

5
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, with unlimited PTO for US based employees. The product is used, and relied on by some big companies, so there is a real impact to the work.

Cons

After a string of disappointing C suite leaders, and several waves of turnover, both voluntary and not, the Product and Engineering organization is a mess. A culture of fear and mistrust has been building, creating a generally unpleasant place to work. Outside of the leadership issues, the teams are all remote, with many spread across global timezones. This limits collaboration and encourages solo development, which has had a negative impact on product quality. Leading to a high level of quiet burnout that people do not feel safe sharing. Overall there is a feeling that Firstup has squandered these past few years. There is a growing feeling of helplessness, and my sense is, if left unaddressed, will change it from just being an unpleasant place to work to something much worse.

3
See reviews by: Helpful|Rating|Date|All