Be Careful - Sales Firstup Employee Review

2.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

We finally got a CEO that seems to know what he is doing. For years we had a chance to lead a category and be a great company, but because the old executives were so incompetent they let other companies pass them by. We are good at marketing Good at selling things we dont have

Cons

Almost everything outside of Gary should go. We lie to customers and will do anything we have to do to win a deal Not realistic about what it takes to build the things we promise to customers How many times have we offered to customers something to win a deal and then never have any plans to support what we sold them. By the time the customer figures it out it is too late and they are angry but locked in on a long term contract.

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Firstup Response
8y
Thank you very much for your feedback. My experiences thus far at SocialChorus have been fantastic and the people that work here have been no exception. Everyone I have met has been professional, motivated, and courteous. I am only lucky enough to lead, what comes before is the success of our wonderful customers, and the hardworking individuals that make up the soul of SocialChorus. Our product and people deliver to millions of users and serve the needs to some of the largest most complex global enterprises in the world. We do everything we can to deliver on our commitments. We are not perfect nor will we ever be. So please, if you have a moment send me a slack or email, give me a call, or stop by my desk to chat, and I would love to, confidentially, listen and discuss how we can do better.

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5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment with talented, motivated people who genuinely care about the company's success and customers. There are opportunities to make a meaningful impact, take ownership, and grow professionally. Leadership is focused on innovation and continuous improvement, and employees are encouraged to contribute ideas and challenge the status quo. The culture is collaborative, supportive, and driven by results.

Cons

The pace can be demanding at times, and priorities may shift as the company continues to evolve and respond to market opportunities. Success requires adaptability and a willingness to embrace change, but that also creates opportunities to learn and grow.

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5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I'm still new here, one month in. But I've had an outstanding experience so far. I sell a forward thinking product that solves real problems for organizations looking to communicate more effectively with their workforce. The leadership from the CEO on down seems genuinely interested in my success, the success of the overall team, and the customers using or considering using Firstup products.

Cons

I was initially hesitant to join this company because the Glassdoor reviews here were horrendous. Before I accepted the offer, I had a heart to heart with the hiring manager, CRO, and an account executive. And I'm so glad I did. They didn't make excuses about the low ratings. They explained how a year ago this company had some toxic leadership and people left. Since then, new leadership has taken over, and even though I didn't experience the "toxic days", I can tell things here are quite different. Just goes to show how critical leadership is to a company's culture and overall success. I don't regret joining Firstup at all.

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