Thoughtful, smart people (mostly); lots of long term employees; some continued growing pains - Anonymous employee Firstup Employee Review

4.0
Apr 10, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of great institutional knowledge (long term employees) - speaks to the foundational culture, opportunities for growth, belief in the product. - Growth mindset comes from the top down. Encouraged to ask questions, take ownership. - Impressive high performers especially in Sales, Prod & Engineering - Customers genuinely love the product. Lots of long term customers, lots of referrals, lots of enthusiasm. Product is beautiful and only getting better. I don't have it at my new company (yet!) and I'm truly lost without it. - Benefits (US focused) have gone through iterations and thoughtful revisions over the years. Things like Distance Days (1x/month) for personal time are fantastic. - Strong performers can find new roles, opportunities within the company if they play it right. - Generally, a transparent culture with one big team feeling - Genuine belief in the mission and opportunity

Cons

- Some prod/market fit issues persist. Still trying to find balance between reacting to and driving the market. Everyone needs solutions for the problems they're trying to solve and nothing is perfect, the financials need to work too, etc etc. - A few of the new people (including team leads) they've brought in are not good culture fits or are changing the culture in a negative way. Hopefully the longer term crowd will prevail. - Stock options are nowhere near generous (or lucrative) for employees at this point

Explore other reviews about Firstup

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment with talented, motivated people who genuinely care about the company's success and customers. There are opportunities to make a meaningful impact, take ownership, and grow professionally. Leadership is focused on innovation and continuous improvement, and employees are encouraged to contribute ideas and challenge the status quo. The culture is collaborative, supportive, and driven by results.

Cons

The pace can be demanding at times, and priorities may shift as the company continues to evolve and respond to market opportunities. Success requires adaptability and a willingness to embrace change, but that also creates opportunities to learn and grow.

5
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, with unlimited PTO for US based employees. The product is used, and relied on by some big companies, so there is a real impact to the work.

Cons

After a string of disappointing C suite leaders, and several waves of turnover, both voluntary and not, the Product and Engineering organization is a mess. A culture of fear and mistrust has been building, creating a generally unpleasant place to work. Outside of the leadership issues, the teams are all remote, with many spread across global timezones. This limits collaboration and encourages solo development, which has had a negative impact on product quality. Leading to a high level of quiet burnout that people do not feel safe sharing. Overall there is a feeling that Firstup has squandered these past few years. There is a growing feeling of helplessness, and my sense is, if left unaddressed, will change it from just being an unpleasant place to work to something much worse.

3
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