Think Twice!! - Sales Firstup Employee Review

1.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Read the cons before the pros - unlimited PTO you can take unless you are performing - free health insurance and distancing days

Cons

Horrible culture - they say there is room for growth and if you perform well you will have a shot at a promotion. The truth is.. I have seen them go external for many AE and AM positions and after 6 months to a year those folks are being let go for not hitting quota instead of giving someone internally an opportunity or helping develop them. There are multiple top performers from the SDR team that have applied for positions to become AEs and AMs who were not given a shot. Oh must I mention that the only recent promotion from the SDR team that has occurred internally was someone that was related to a RVP. There is zero development as there is a big socialchorus clique that exist (they can never do wrong). Nepotism and favoritism at its best. Now looking closer at commercial AEs only 3 people have sold anything this year. Product and packages are overpriced. The AM team has let go a number of AMs leaving only the pre-merger team (Socialchorus) + a few new hires that receiver little training. Forgot to mention the 3 different layoffs they did from October - January that they brushed under the table. I wouldnt be surprised if there has been even more.

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Firstup Response
2y
Thank you for your feedback. While I recognize you may not want to speak to your manager about growth opportunities (as noted above), we recommend you talking to your HR partner to share your concerns and also work on a development plan and/or other internal transitional opportunities. Also, please provide this feedback in the engagement survey so that leadership can follow up with the sales managers and continue manager development.

Explore other reviews about Firstup

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Executive Leadership, Company Culture, Excellent Products, Good People, Communication is steller

Cons

It's a smaller outfit but growing. As long as you are willing to put in the work you have an opportunity to go far.

2
5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I'm still new here, one month in. But I've had an outstanding experience so far. I sell a forward thinking product that solves real problems for organizations looking to communicate more effectively with their workforce. The leadership from the CEO on down seems genuinely interested in my success, the success of the overall team, and the customers using or considering using Firstup products.

Cons

I was initially hesitant to join this company because the Glassdoor reviews here were horrendous. Before I accepted the offer, I had a heart to heart with the hiring manager, CRO, and an account executive. And I'm so glad I did. They didn't make excuses about the low ratings. They explained how a year ago this company had some toxic leadership and people left. Since then, new leadership has taken over, and even though I didn't experience the "toxic days", I can tell things here are quite different. Just goes to show how critical leadership is to a company's culture and overall success. I don't regret joining Firstup at all.

6
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