An Awful Experience - Anonymous employee Firstup Employee Review

2.0
Mar 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People--for the most part--are cool, super smart, hard-working, and fun to work with; Monthly refresh days

Cons

Management is awful--specifically my direct manager was horrendous (and is no longer there); Constant turnover and massive layoffs; Lack of transparency; Unlimited PTO is not really unlimited--that's a full-blown gaslight; Constantly changing targets and company stories; it's an organization that very obviously plays favorites.

avatar
Firstup Response
1y
We’re glad to hear you had a positive experience with your colleagues and appreciated our refresh days. We recognize that leadership, communication and stability are key to a great workplace, and we’re continuously working to improve.

Explore other reviews about Firstup

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Executive Leadership, Company Culture, Excellent Products, Good People, Communication is steller

Cons

It's a smaller outfit but growing. As long as you are willing to put in the work you have an opportunity to go far.

2
5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I'm still new here, one month in. But I've had an outstanding experience so far. I sell a forward thinking product that solves real problems for organizations looking to communicate more effectively with their workforce. The leadership from the CEO on down seems genuinely interested in my success, the success of the overall team, and the customers using or considering using Firstup products.

Cons

I was initially hesitant to join this company because the Glassdoor reviews here were horrendous. Before I accepted the offer, I had a heart to heart with the hiring manager, CRO, and an account executive. And I'm so glad I did. They didn't make excuses about the low ratings. They explained how a year ago this company had some toxic leadership and people left. Since then, new leadership has taken over, and even though I didn't experience the "toxic days", I can tell things here are quite different. Just goes to show how critical leadership is to a company's culture and overall success. I don't regret joining Firstup at all.

6
See reviews by: Helpful|Rating|Date|All