Geen fijne werksfeer - Medewerker Klantenservice FitForMe Employee Review

From day one, I felt welcome at FitForMe. Even though the interview process was quite challenging, it was fair and well-organized. Once I started, I was given plenty of time to learn everything at my own pace. I never felt pressured or rushed, and I always felt comfortable asking questions. The atmosphere was calm and collaborative between teams, especially in Customer Service. The company encourages open communication and makes it easy for people from different teams to work and talk together. A good example is during lunch, which is nicely set up to encourage informal but valuable conversations. Higher management is also present and approachable, regardless of someone’s seniority.

While the internal communication is open, I sometimes felt that the company didn’t always follow through on its “customer first” goal. Moreover, although feedback about customer service was taken into consideration, it rarely led to real action or reached higher management effectively.

Friendly and supportive colleagues international environnement nice, friendly, approachable management who are open to feedback and to help at any time which makes communications easier management are always willing to help with any personal request Great casual talks with management decent salary plus bonus based on targets and performances employees receive recognition and appreciation when they perform well our great cook ' Veronica'. I loved her food and the fact that we can all have lunch together The company is so so generous when it comes to food : afternoons, mornings, always full of free cakes, free fruits and much more treats at any time Interesting job with the great sense of fulfillment in helping our customers not always easy when it comes to retention but I loved the challenge and the challenge to exceed the targets Lot of training and learning to improve our skills I learned a lot and discovered skills I didnt know I had I also learned a lot about nutrition, bariatric surgery - founded very interesting and useful If it were not about my relocation to Spain, I would have happily continued working at Fitforme

The company could improve with more flexibility for employees who need to relocate within Europe even if I understand it's not always easy for the company..