4.0
Nov 21, 2015
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
Having a secret shopper program that pays the employees for doing a good job is a huge incentive. Amounts vary based on how busy a store is but overall the atmosphere and the people are good company.
Cons
Pressure from the upper management on their managers to deliver a high quality product despite being strict on labor can often leave the shift short handed. The food is expensive, which has helped a little with labor but when you give a GM more room, they won't use it to make their own numbers look better. Lots of cleaning, which is also a pro as the company is probably one of the cleanest companies I've ever worked for.