Waste of time - Inbound Customer Service Representative Fix.com Employee Review

1.0
Jul 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Some of the people are nice. Medical benefits.

Cons

Everything about the job is a lie right from the get go. From the manager who picks and chooses what counts and what doesn't, to trainers lying and telling you this is a "great place to work." No consideration for any your staff's issues or concerns. I can't wait to watch this company go bankrupt.

Explore other reviews about Fix.com

3.0
Mar 4, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Young vibrant office with free coffee and monthly lunches. Casual environment and good interoffice/departmental culture. Great benefits too! A stable 8-4 job, so lots of time at home.

Cons

For a completely online business, the lack of flexibility on working from home (especially during bad winter storm days) wasn't great. Management definitely needs some education on mental health and how an employer can aid their employees through symptoms.

2
2.0
Jun 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Assisting customers with their DIY needs. Health benefits and free fruit

Cons

Upper management and supervisors are best friends outside of work and talk smack about the employees . They try to intimidate employees with their positions and when you need their support they call you names behind your back or eye roll you. They got their positions NOT based on experience but because there was very few people to choose from

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