Pros
- Always busy — fast-paced environment - Benefits available for some roles after 60 days - The service itself is simple for customers to understand - Might be an option if you’re desperate for remote work
Cons
- C-Suite leadership is absent and disconnected. There are no open forums or town halls, and communication with staff is minimal. Feedback is dismissed until it’s recycled later as leadership’s own idea. Anyone who doesn’t fall in line is easily replaced. - Goals are arbitrary and not based on data or forecasting. Seasonality is ignored, and expansion is treated as the only solution to slow demand. - Company culture is “hire fast, fire fast.” Turnover is extreme — the workforce dropped by more than half within just a couple of months. - Work/life balance is poor. Long hours and overwork are quietly encouraged, leading to burnout. - Pay and incentive structures change frequently and unpredictably, with leadership sometimes withholding or reducing compensation, creating instability for employees. - Roles are mismanaged and inconsistently defined. Expectations often don’t align with how positions are officially classified. - Teams operate in silos instead of working together, which creates conflict and inefficiency. - Managers are overextended, under-supported, and underpaid. - The workforce is heavily male-dominated with little effort toward diversity or inclusion. - Frequent discussions about profitability make employees feel disposable. - No clear path for growth. Internal promotions are rare, and outside hires are often prioritized over existing employees.