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Flutter Entertainment

Engaged Employer

Hectic Process, Low Salary, Good perks and benefits - Customer Support Advisor Flutter Entertainment Employee Review

4.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food Cab 2 way Insurance Rewards Bonus

Cons

Night shift Hectic process Low process knowledge TLs

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Flutter Entertainment Response
3w
Thanks for sharing your thoughts! We're glad you enjoy our benefits and rewards. We recognise that customer-facing roles can be demanding, and we continuously review our ways of working to help teams balance operational needs with colleague wellbeing. We also invest in leadership development and training to ensure our people leaders are equipped to support their teams effectively. We are committed to creating a workplace where our people can thrive and so we take your feedback seriously​. If you're still with us please reach out to your HR business partner so we can have a direct dialogue with you.

Explore other reviews about Flutter Entertainment

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to work in with colleagues

Cons

A lot of shifting and restrategization

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pays for what it is

Cons

The team leader situation is quite messy at the moment. There are two customer service team leaders, and each follows their own set of rules and expectations. This creates inconsistency across the department, where some colleagues receive certain benefits or flexibility that others do not, depending on which team leader they report to.

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