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Focus Industries

Is this your company?

Stay away - horrible environment - Customer Service Representative Focus Industries Employee Review

1.0
Sep 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Some cool coworkers I guess

Cons

If I could give zero stars I would. Management is a joke, they barely train you on anything and in their own words, throw you to the wolves after a very short training period. HR says they are on your side, but they’re only there to talk you off the ledge that you are pushed to every single day. The owner… is the worst, Most childish and immature, most disrespectful and condescending person I have ever worked for. And I have worked for terrible bosses. His only concern is making himself look good, and talking bad about everyone including customers when they bring up genuine issues. It’s never the product failure right out of the box, it’s never his fault, it’s always the customers fault. He will also yell, scream, slam things, throw things, and talk down to any and everyone that works for him. He makes inappropriate jokes about race, sexual orientation and much more thinking he is the king of the world. And the worst part, HR tries to explain it away that he is just passionate about his business. I’ve never heard a passionate person be so condescending to his employees. While I worked there, he fired more than a few people, others flat out quit without notice because of how childish and disrespectful he is to them. He has made female coworkers cry multiple times, and has insulted those who quit because of his lack of ownership and degradation. I would HIGHLY advise anyone thinking of taking a chance here to reconsider immediately. You are better than this place, do NOT consider working here. For those who quit Abruptly during my time there, you had every right to do so, and I can only hope you have found something much better since you left.

Explore other reviews about Focus Industries

5.0
Nov 13, 2019
Recommend
CEO approval
Business Outlook

Pros

I have been working with Focus for almost 5 years. The people are great. I myself have the opportunity to move up. I first started out in the warehouse and within the year i moved in to data entry in customer care. from data entry i moved into actually being a customer care/ tech. support/ and inside sales. Within my second year working at Focus. You really have to be motivated in learning and willing to give it your all. Been grateful to Focus for giving me a chance to grow. Of course give it sometime to move don't expect to move up within the year.

Cons

Traffic to work and home

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Focus Industries Response
5y
Thank you so much for taking the time to leave us this amazing review.
1.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There were some cool coworkers.

Cons

Poor leadership, the CEO "specializes" in everything while running his own company into the ground, micromanaging every single employee.

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