Nice employment format; low pay - Menus Team Administrator Foodler Employee Review

4.0
Nov 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Great to telecommute and the employee interaction was okay. Direct management was also positive and created a decent working environment.

Cons

Ownership seemed interested in creating value to liquidate company and that is what happened. Employees were not compensated adequately, despite adding years and plenty of value to the company. Telecommuting can be very alienating, and especially with very monotonous labor like data entry. People underestimate the personal cost with telecommuting and compensation should take into account the investments the employee makes in equipment, energy, space, internet and other issues that come with telecommuting.

Explore other reviews about Foodler

5.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great owners - Promote from within - Awarded fastest private growing company - Executive(s) awarded 30 under 30 in US by Forbes - Great pay // no outsourced customer support ( all in-house employees)

Cons

The only downside was the sale of the company to GrubHub as it proved the success and hard work as well as profitability, but ended the long run from startup to national media spotlighted company.

1.0
Feb 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Having the ability to work from home allows for some mild flexibility.

Cons

No benefits of any kind: No health insurance. No vacation days. No raises or annual employee evaluations. No positive reinforcement or constructive criticism. There is no real managerial structure. The company CEO has the final say in almost all situations, and cryptic communication is funneled down through supervisors. There is no direct interfacing with decision-makers, nor are concerns truly heard or addressed. There is no actual human resources department. Concerns are "put on file" and essentially buried. Customer Service is difficult in most arenas, but Foodler.com's management does not give its employees the tools to deal with customer/client concerns effectively and in a timely manner. Management continues to push for the acquisition of more restaurant clients, but this business growth is not balanced with the hiring of more people to shoulder the burden. Staffing at Foodler.com is lacking where it is needed most. Customer Support is very sparse, considering the overwhelming influx of angry calls from restaurant managers and customers. No room for advancement.

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