The only reason I posted here was because of the (Obvious!) management posts. - Tech Support Forcepoint Employee Review

1.0
Aug 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Websense has industry leading products that give a tech great opportunities to learn and grow. There is interesting, challenging work, with great customers. As others have pointed out, it's great to have work at a stable company in these times! There are a lot of great people that you get to work with. Even the managers that shill for the company in these reviews are pretty nice people to work with.

Cons

Upper levels of management are destroying the morale of tech support at a stunning rate. I have difficulty imagining that they are not doing it on purpose, it's so well done...but that is crazy, so it must just be a misunderstanding of some kind. There seems to be some trouble in staffing the Tech Support department well, and this has led to poor customer satisfaction. Rather than dealing with this head on, management is trying to find shortcuts. I hope that by the time they realize that there ARE NO SHORTCUTS TO CUSTOMER SERVICE that too much damage has not been done.

Explore other reviews about Forcepoint

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

To see the evolution of Forcepoint over the last few years has been impressive. We continue to grow and invest in our company and people. I feel as if I make an impact in the company and always feel appreciated. Forcepoint is a great place to excel. Our CEO personally cares about the success of the people and company.

Cons

Fast paced environment, strategy changes as the market changes. fun but can be hard for some.

3.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly. Good culture depending on the team.

Cons

I am making $185k total comp as a basic Marketing Manager. Not even a 'Senior' Manager, but just your basic peasant-class Manager. How can I be making as much money (or more) than some of the Forcepoint staff lawyers, more money than some junior-level medical doctors, but my job title is equivalent to that of some recent college grad? This matters because my job is Director-level in everything but title only. All my KPI's, performance reviews, and work, is at the Director level. But because I am a basic manager, some of my peers treat me as if I am 23 years old making $70k/yr with bare bones KPI's. This creates an awkward situation because I am paid more than many colleagues who have more senior job titles than me. But since we do not openly discuss salary, my peers do not know this and think my KPI's are basic, when really I have much higher KPIs than colleagues with more senior job titles It is silly that some peers are making 20-30% less than me, but have more senior job titles just because of tenure - which is a meaningless indicator of performance.

2
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Forcepoint Response
1mo
Thank you for taking the time to share your feedback with us and we aim to use insight from current and former employees to continuously improve. Please feel free to reach out to a member of HR or the Leadership Team if you would like to share more feedback directly.
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