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      Formula Fig

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      A lot of potential missed - Esthetician Formula Fig Employee Review

      1.0
      Apr 6, 2026
      Esthetician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent on your resume, a lot of opportunities to work closely with an extensive client list, great coworkers

      Cons

      Management always seemed to care more about appearances than a genuine work-life balance, you are worked to the bone and underpaid, zero pathways to promotion. Working here made me want to pursue other opportunities outside of this industry. Fig is completely reliant on its image to the point you are expendable if you don't match their preferred lifestyle. You are not allowed to accept tips. They offer 30 minute 'facials' which typically end up being very rushed to meet the demand of upward of 10 clients per day, meaning your treatments are not as quality as they would be elsewhere. If you are truly passionate about this industry I would recommend going to a more traditional spa for a genuine experience as opposed to what feels more like the Starbucks of facials.

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      5.0
      Jul 23, 2025
      Esthetician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully booked, fast paced, great place for new estheticians to learn and grow.

      Cons

      Can be physically demanding, 9 facials in a day.

      1.0
      Dec 30, 2024
      Gea
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team members and estheticians are all good people. You get free product every once in a while. Customers aren't the worst. CEO and vision behind a woman owned and operated brand is great.

      Cons

      Everyone here is extremely overworked. The booking system allows nine appointments back to back in one shift. The physical requirements of BOTH esthetician or GEA positions lead to extreme back and wrist pain. Raises and promotions are not offered. Management is extremely passive- aggressive and the micromanagement here is the worst I’ve ever experienced. Additionally, store employees are not allowed to use the nice restrooms, and must enter and exit work through the back door. Corporate employees act as though store workers are beneath them and treat them like servants. Promotional discounts created often fail to consider working conditions: clients and influencers leave no gratuity after receiving free services, even if they are 1 hr +. Pay is not enough for the above and beyond service delivered. Turnover is high

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      Formula Fig Response
      1y
      We’re sorry to hear about your experience with Formula Fig. Your feedback doesn’t align with the environment we strive to create for our team members. We welcome feedback from our team and use this feedback to make improvements in our workplace. One example is ergonomic features in our pods which include pressurized mats and seating to support the Skin Educators (esthetician) while providing treatments. We will continue to work with our team to ensure they have the tools they need to perform their duties in a healthy and safe way. We’d greatly appreciate the opportunity to connect and discuss your feedback further. Please feel free to reach out to us at people@formulafig.com so we can better understand your concerns and work towards improvements. If you’re not comfortable reaching out directly, please know that we’ll review your feedback internally to ensure we continue making strides toward a positive and equitable employee experience. Thank you for sharing your perspective.
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