Forward Financing has given me a completely different perspective on what a full-time job should be. From the hiring process, the onboarding, the follow-up, the availability of leaders, the growth opportunities, and the flexibility to the work-life balance; belonging to a company with this kind of work culture has been a wonderful and invaluable experience for me and has made a significant impact on my family as well, since I can be more present for my daughters without compromising my daily responsibilities. Furthermore, the company has given me the opportunity to be part of the story of the many small businesses we serve every day and to positively impact our communities.
Cons
It is a growing company, and consequently, it is constantly changing, so there are always areas of opportunity and improvement. However, every day, the leaders strive and work on it.
Forward Financing Response
7mo
This review is truly special to read - thank you for sharing such a personal perspective.
It's really special to hear that working here has changed your view on what a job can be. Knowing that our culture and flexibility allow you to be more present for your family, while still pursuing your career is honestly music to our ears and exactly the kind of supportive environment we strive to build for our team.
You're also spot on about the reality of a growing company. Ongoing change is part of the territory, but our leaders are committed to supporting team members through it day in and day out - so we're happy to hear that you experience that, too.
Thanks so much for taking the time to share your thoughts - we’re so grateful to have you on the team!
Top-Tier Compensation & Resources: The company pays very well and genuinely invests in its employees by providing excellent resources to help us succeed.
Incredible Culture & Team: My coworkers and team members are amazing, hardworking, and deeply dedicated. There is a strong sense of camaraderie, and we do truly meaningful work together every day.
Fantastic Remote Environment: The remote work setup is seamless and highly effective, making it a wonderful place to work from anywhere.
Rewarding Leadership: As a manager, it is incredibly fulfilling to support my team, solve problems for our customers, and cross the finish line on major tasks. I feel genuinely lucky to be a part of this organization.
Cons
Learning Curve & Operational Complexity: The environment is very fast-paced, and the product itself is highly complex. It takes a significant amount of time to learn the ins and outs, which naturally makes managing the operations space a bit challenging.
Heavy Manual Workload: There are a lot of manual reviews required, which can lead to an increased workload for managers.
Growing Pains: Right now, there is a lot of reliance on "tribal knowledge" and navigating gray areas. As the company continues to expand, leadership will need to prioritize building more standardized, scalable processes to ease the operational burden.
Forward Financing Response
5d
Thank you for taking the time to share such a thoughtful review!
It is wonderful to hear you feel so supported through our compensation and the resources we provide. Crossing the finish line on major tasks and solving tough customer problems is only possible when we truly work together as a team, so I am glad you get to experience that camaraderie every day. We also love that the remote environment is working so well for you. That’s exactly why we bring the whole company together twice a year for our Forward Palooza events, in addition to individual team offsites throughout the year, keeping those team bonds strong while enjoying the flexibility of working from anywhere.
We really appreciate your candid notes on our operational growing pains. Learning a complex product is tough, and relying on informal knowledge or heavy manual reviews adds a lot to your plate. Documenting those gray areas and building scalable processes is a major priority for us as we continue to grow, and your feedback helps highlight exactly where we need to focus our efforts.
Thank you for believing in our vision and for being such a wonderful part of the Forward team.
Amazing company to work for. The team is incredibly supportive, and everyone is always willing to help and answer questions. The collaborative environment makes it easy to learn, grow, and feel valued as an employee. I truly appreciate the positive culture and the encouragement I receive from my colleagues and leadership.
Cons
None at this time. I am really enjoying my experience working here and look forward to continuing to grow with the company.
Forward Financing Response
5d
Thank you for taking a moment to share your experience with us!
It is wonderful to hear that you feel so supported by your coworkers and leadership. Creating an environment where people feel comfortable asking questions and learning from one another is exactly the kind of culture we strive for.
We are so glad your experience has been overwhelmingly positive so far. If you ever do spot areas where we can improve, please do not hesitate to share - we always welcome the feedback. We also appreciate your advice on continuing to invest in our team as we expand. Taking care of the people behind our work is incredibly important to us and remains a top priority.
Thank you for being such a great part of the team. We are excited to see you continue to grow with Forward!