management works hard and tries on culture, still needs to work on making less cliquey - Anonymous employee Forward Financing Employee Review

4.0
Dec 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chill atmosphere, people seem to care

Cons

very cliquey, experiencing growing pains, certain people in management seem to have favorites

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Forward Financing Response
7y
Thank you for taking the time to provide feedback. It has been such an exciting time for us here and we have certainly experienced a lot of growth these last few years. ​We started with smaller teams who have been with us from the start. Many of these loyal employees have certainly built strong bonds over the years, which we are proud of. With our team nearly doubling in size over the past year and now being in our new location, everyone is on one floor allowing teams to be more diverse and integrated across departments. ​ We are constantly trying to make improvements within the organization including providing professional training for all employees and management included. We hope that training has provided all of our managers with the tools to be better supervisors and leaders for all of our employees. We agree that a full-time HR department is imperative to an organization and we are proud to provide the update that today we have a Director, People and Culture as well as two direct reports supporting the team. This group is also responsible, in part, for helping us cultivate the thriving, open culture that we have today. ​I believe our whole company feels the positive impacts of our open and honest culture and hope that if you came to visit us today, you would see that teams are more open and not cliquey. I’d be happy to discuss any further feedback you may have. Please email me directly at sbraley@forwardfinancing.com

Explore other reviews about Forward Financing

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Top-Tier Compensation & Resources: The company pays very well and genuinely invests in its employees by providing excellent resources to help us succeed. Incredible Culture & Team: My coworkers and team members are amazing, hardworking, and deeply dedicated. There is a strong sense of camaraderie, and we do truly meaningful work together every day. Fantastic Remote Environment: The remote work setup is seamless and highly effective, making it a wonderful place to work from anywhere. Rewarding Leadership: As a manager, it is incredibly fulfilling to support my team, solve problems for our customers, and cross the finish line on major tasks. I feel genuinely lucky to be a part of this organization.

Cons

Learning Curve & Operational Complexity: The environment is very fast-paced, and the product itself is highly complex. It takes a significant amount of time to learn the ins and outs, which naturally makes managing the operations space a bit challenging. Heavy Manual Workload: There are a lot of manual reviews required, which can lead to an increased workload for managers. Growing Pains: Right now, there is a lot of reliance on "tribal knowledge" and navigating gray areas. As the company continues to expand, leadership will need to prioritize building more standardized, scalable processes to ease the operational burden.

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Forward Financing Response
1d
Thank you for taking the time to share such a thoughtful review! It is wonderful to hear you feel so supported through our compensation and the resources we provide. Crossing the finish line on major tasks and solving tough customer problems is only possible when we truly work together as a team, so I am glad you get to experience that camaraderie every day. We also love that the remote environment is working so well for you. That’s exactly why we bring the whole company together twice a year for our Forward Palooza events, in addition to individual team offsites throughout the year, keeping those team bonds strong while enjoying the flexibility of working from anywhere. We really appreciate your candid notes on our operational growing pains. Learning a complex product is tough, and relying on informal knowledge or heavy manual reviews adds a lot to your plate. Documenting those gray areas and building scalable processes is a major priority for us as we continue to grow, and your feedback helps highlight exactly where we need to focus our efforts. Thank you for believing in our vision and for being such a wonderful part of the Forward team.
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for. The team is incredibly supportive, and everyone is always willing to help and answer questions. The collaborative environment makes it easy to learn, grow, and feel valued as an employee. I truly appreciate the positive culture and the encouragement I receive from my colleagues and leadership.

Cons

None at this time. I am really enjoying my experience working here and look forward to continuing to grow with the company.

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Forward Financing Response
1d
Thank you for taking a moment to share your experience with us! It is wonderful to hear that you feel so supported by your coworkers and leadership. Creating an environment where people feel comfortable asking questions and learning from one another is exactly the kind of culture we strive for. We are so glad your experience has been overwhelmingly positive so far. If you ever do spot areas where we can improve, please do not hesitate to share - we always welcome the feedback. We also appreciate your advice on continuing to invest in our team as we expand. Taking care of the people behind our work is incredibly important to us and remains a top priority. Thank you for being such a great part of the team. We are excited to see you continue to grow with Forward!
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