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Forward Financing reviews

Interesting Challenges in a Mission Driven Company - Engineering Manager Forward Financing Employee Review

5.0

Aug 10, 2021

Engineering manager

Recommend

CEO approval

Business Outlook

Pros

Outstanding Company Ethos and Mission Driven Our mission is to empower small businesses and we work with them to make sure the cash advances that we offer to help them succeed and that the revenue-based financing we provide will not negatively impact their business. Great Culture Even during the pandemic, our People and Culture team strives to make sure we bring the team together virtually at least once a week to make sure that we all see each other's faces. During non-pandemic times, the company offers tickets to Red Sox, Celtics, and Bruins games multiple times per week. High Autonomy and Interesting Challenges Working in Fintech provides a lot of really interesting challenges. We receive thousands of submissions each day and we have to move them throughout our pipeline very quickly integrating with dozens of internal and external services to provide the information our team needs to make informed and quick decisions. We're always looking for smart and talented people to bring new perspectives to how we think about our systems. Stability and Worklife Balance As an engineering team, our customer base is our fellow teammates. They work roughly 9-5 which means that we don't expect to work outside of those hours. The company is profitable and isn't subject to investor decisions, which means that we aren't scrambling to hit some arbitrary market exit or acquisition. This also means our roadmap is clear and we don't need to pivot constantly.

Cons

The company is currently transitioning from Startup Mode into Maturity. Like most startups, we also suffer from a significant amount of technical debt, however, we take this very seriously and much of our roadmap is dedicated to paying this down. However, there are parts of the codebase that are very difficult to understand. As changes here can be very risky, we occasionally cause unintentional bugs that can be very frustrating.

Forward Financing Response

Thanks so much for sharing your detailed feedback! We love to hear that you love Forward Financing's mission, fun culture, interesting work, and work/life balance. We're thrilled that we can get back into hosting some of the fun events that are a big part of the Forward Financing experience. As a high-growth company, we've been moving faster than our tech has been able to keep up, and we cannot wait until our new CRM is ready to go this fall so we can dedicate more time to new projects. Thank you again! People and Culture team

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5.0

Jun 23, 2026

Manager ii

Recommend

CEO approval

Business Outlook

Pros

Top-Tier Compensation & Resources: The company pays very well and genuinely invests in its employees by providing excellent resources to help us succeed. Incredible Culture & Team: My coworkers and team members are amazing, hardworking, and deeply dedicated. There is a strong sense of camaraderie, and we do truly meaningful work together every day. Fantastic Remote Environment: The remote work setup is seamless and highly effective, making it a wonderful place to work from anywhere. Rewarding Leadership: As a manager, it is incredibly fulfilling to support my team, solve problems for our customers, and cross the finish line on major tasks. I feel genuinely lucky to be a part of this organization.

Cons

Learning Curve & Operational Complexity: The environment is very fast-paced, and the product itself is highly complex. It takes a significant amount of time to learn the ins and outs, which naturally makes managing the operations space a bit challenging. Heavy Manual Workload: There are a lot of manual reviews required, which can lead to an increased workload for managers. Growing Pains: Right now, there is a lot of reliance on "tribal knowledge" and navigating gray areas. As the company continues to expand, leadership will need to prioritize building more standardized, scalable processes to ease the operational burden.

Forward Financing Response

13h

Thank you for taking the time to share such a thoughtful review! It is wonderful to hear you feel so supported through our compensation and the resources we provide. Crossing the finish line on major tasks and solving tough customer problems is only possible when we truly work together as a team, so I am glad you get to experience that camaraderie every day. We also love that the remote environment is working so well for you. That’s exactly why we bring the whole company together twice a year for our Forward Palooza events, in addition to individual team offsites throughout the year, keeping those team bonds strong while enjoying the flexibility of working from anywhere. We really appreciate your candid notes on our operational growing pains. Learning a complex product is tough, and relying on informal knowledge or heavy manual reviews adds a lot to your plate. Documenting those gray areas and building scalable processes is a major priority for us as we continue to grow, and your feedback helps highlight exactly where we need to focus our efforts. Thank you for believing in our vision and for being such a wonderful part of the Forward team.

5.0

Jun 23, 2026

Accounting assistant

Recommend

CEO approval

Business Outlook

Pros

Amazing company to work for. The team is incredibly supportive, and everyone is always willing to help and answer questions. The collaborative environment makes it easy to learn, grow, and feel valued as an employee. I truly appreciate the positive culture and the encouragement I receive from my colleagues and leadership.

Cons

None at this time. I am really enjoying my experience working here and look forward to continuing to grow with the company.

Forward Financing Response

13h

Thank you for taking a moment to share your experience with us! It is wonderful to hear that you feel so supported by your coworkers and leadership. Creating an environment where people feel comfortable asking questions and learning from one another is exactly the kind of culture we strive for. We are so glad your experience has been overwhelmingly positive so far. If you ever do spot areas where we can improve, please do not hesitate to share - we always welcome the feedback. We also appreciate your advice on continuing to invest in our team as we expand. Taking care of the people behind our work is incredibly important to us and remains a top priority. Thank you for being such a great part of the team. We are excited to see you continue to grow with Forward!

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Forward Financing

Interesting Challenges in a Mission Driven Company - Engineering Manager Forward Financing Employee Review

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