Smoke and Mirrors - Software Engineer Forward Financing Employee Review

1.0
Oct 27, 2021
Recommend
CEO approval
Business Outlook

Pros

On the surface, everything appears to be fantastic, with substantial benefits and promises.

Cons

The staff is not open to new ideas, and they don't have a product to sell; instead, they have an army of underwriters manually approving loans for small businesses. Despite the promises, it is not mission-driven. They haven't been able to come up with any examples of small enterprises that have used the loans to expand and grow over time.

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Forward Financing Response
4y
Thank you for sharing your feedback. We believe in the power of small businesses and the impact they have on our communities, which is why we have a growing library of customer success stories that discuss how Forward Financing helped them overcome an obstacle or seize a growth opportunity. Every person at Forward Financing makes an impact on our mission to help our small businesses reach their full potential. Since you mentioned that you no longer work at Forward Financing, we hope that you find the passion for helping your customers succeed as our team here does. All the best, Forward Financing

Explore other reviews about Forward Financing

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Top-Tier Compensation & Resources: The company pays very well and genuinely invests in its employees by providing excellent resources to help us succeed. Incredible Culture & Team: My coworkers and team members are amazing, hardworking, and deeply dedicated. There is a strong sense of camaraderie, and we do truly meaningful work together every day. Fantastic Remote Environment: The remote work setup is seamless and highly effective, making it a wonderful place to work from anywhere. Rewarding Leadership: As a manager, it is incredibly fulfilling to support my team, solve problems for our customers, and cross the finish line on major tasks. I feel genuinely lucky to be a part of this organization.

Cons

Learning Curve & Operational Complexity: The environment is very fast-paced, and the product itself is highly complex. It takes a significant amount of time to learn the ins and outs, which naturally makes managing the operations space a bit challenging. Heavy Manual Workload: There are a lot of manual reviews required, which can lead to an increased workload for managers. Growing Pains: Right now, there is a lot of reliance on "tribal knowledge" and navigating gray areas. As the company continues to expand, leadership will need to prioritize building more standardized, scalable processes to ease the operational burden.

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Forward Financing Response
3d
Thank you for taking the time to share such a thoughtful review! It is wonderful to hear you feel so supported through our compensation and the resources we provide. Crossing the finish line on major tasks and solving tough customer problems is only possible when we truly work together as a team, so I am glad you get to experience that camaraderie every day. We also love that the remote environment is working so well for you. That’s exactly why we bring the whole company together twice a year for our Forward Palooza events, in addition to individual team offsites throughout the year, keeping those team bonds strong while enjoying the flexibility of working from anywhere. We really appreciate your candid notes on our operational growing pains. Learning a complex product is tough, and relying on informal knowledge or heavy manual reviews adds a lot to your plate. Documenting those gray areas and building scalable processes is a major priority for us as we continue to grow, and your feedback helps highlight exactly where we need to focus our efforts. Thank you for believing in our vision and for being such a wonderful part of the Forward team.
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for. The team is incredibly supportive, and everyone is always willing to help and answer questions. The collaborative environment makes it easy to learn, grow, and feel valued as an employee. I truly appreciate the positive culture and the encouragement I receive from my colleagues and leadership.

Cons

None at this time. I am really enjoying my experience working here and look forward to continuing to grow with the company.

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Forward Financing Response
3d
Thank you for taking a moment to share your experience with us! It is wonderful to hear that you feel so supported by your coworkers and leadership. Creating an environment where people feel comfortable asking questions and learning from one another is exactly the kind of culture we strive for. We are so glad your experience has been overwhelmingly positive so far. If you ever do spot areas where we can improve, please do not hesitate to share - we always welcome the feedback. We also appreciate your advice on continuing to invest in our team as we expand. Taking care of the people behind our work is incredibly important to us and remains a top priority. Thank you for being such a great part of the team. We are excited to see you continue to grow with Forward!
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