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      Forward Financing

      Engaged Employer

      Forward Financing reviews

      A Dispirited Experience: A review of Forward Financing - Anonymous employee Forward Financing Employee Review

      2.0
      Apr 5, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teammates, benefits, ability to wfh

      Cons

      First and foremost, the management at Forward Financing was utterly inept. Decisions were made haphazardly, with no clear strategy or vision. This lack of direction resulted in constant changes and inconsistencies, leaving employees feeling lost and demoralized. Communication within the company was abysmal. Important information was often withheld or disseminated inconsistently, leading to confusion and frustration among team members. The sales tools provided by Forward Financing were below average, to say the least. They were outdated and clunky, making it difficult to effectively do our jobs and achieve sales targets. Technical problems and failures were rampant and had been ignored for years. Despite repeated complaints, management failed to effectively address these issues, leaving employees to struggle with outdated and broken technology. The company’s relationship with business partners was poorly managed, leading to missed opportunities and strained relationships. The HR side of the business breeds the fear of repercussions amongst employees, stifling any semblance of open communication, with employees hesitant to voice their opinions or concerns for fear of retaliation. The lack of transparency and fairness within the company has created a culture of mistrust and unease, making it increasingly difficult to thrive in such a hostile work environment. Overall, the organization was not a healthy environment. I would not recommend joining Forward Financing.

      avatar
      Forward Financing Response
      2y
      Thank you for taking the time to leave a review. As a former employee, we are disappointed to learn that you feel this way about your experience. At Forward, one of our core values is to Keep it Real. We strive to be as transparent with our team as possible, providing regular business performance updates and communicating our progress against our short-term and long-term goals in bi-weekly company huddles and quarterly town halls. The management team at Forward often needs to make quick decisions with the information they have and occasionally pivot in order to reach our objectives. As an example last year, the company navigated through ups and downs, but the decisions that were made enabled us to exceed expectations. We wouldn’t have been able to achieve this success without our phenomenal team and leaders. We continue to progress on our technology journey. We have multiple teams and initiatives focused on enhancing our technological capabilities and have recently hired a CTO to help drive our technology growth. Creating an inclusive and welcoming culture is paramount to us, and our People and Culture team works diligently to foster such an environment. We have numerous venues for team members to share both direct and anonymous feedback and our leadership team takes this feedback very seriously. It's because of feedback and our ability to take action on it, that we are able to continue to enhance our organization. Thanks again for sharing your thoughts. We wish you all the best.

      Explore other reviews about Forward Financing

      5.0
      Jun 23, 2026
      Manager ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Top-Tier Compensation & Resources: The company pays very well and genuinely invests in its employees by providing excellent resources to help us succeed. Incredible Culture & Team: My coworkers and team members are amazing, hardworking, and deeply dedicated. There is a strong sense of camaraderie, and we do truly meaningful work together every day. Fantastic Remote Environment: The remote work setup is seamless and highly effective, making it a wonderful place to work from anywhere. Rewarding Leadership: As a manager, it is incredibly fulfilling to support my team, solve problems for our customers, and cross the finish line on major tasks. I feel genuinely lucky to be a part of this organization.

      Cons

      Learning Curve & Operational Complexity: The environment is very fast-paced, and the product itself is highly complex. It takes a significant amount of time to learn the ins and outs, which naturally makes managing the operations space a bit challenging. Heavy Manual Workload: There are a lot of manual reviews required, which can lead to an increased workload for managers. Growing Pains: Right now, there is a lot of reliance on "tribal knowledge" and navigating gray areas. As the company continues to expand, leadership will need to prioritize building more standardized, scalable processes to ease the operational burden.

      avatar
      Forward Financing Response
      1w
      Thank you for taking the time to share such a thoughtful review! It is wonderful to hear you feel so supported through our compensation and the resources we provide. Crossing the finish line on major tasks and solving tough customer problems is only possible when we truly work together as a team, so I am glad you get to experience that camaraderie every day. We also love that the remote environment is working so well for you. That’s exactly why we bring the whole company together twice a year for our Forward Palooza events, in addition to individual team offsites throughout the year, keeping those team bonds strong while enjoying the flexibility of working from anywhere. We really appreciate your candid notes on our operational growing pains. Learning a complex product is tough, and relying on informal knowledge or heavy manual reviews adds a lot to your plate. Documenting those gray areas and building scalable processes is a major priority for us as we continue to grow, and your feedback helps highlight exactly where we need to focus our efforts. Thank you for believing in our vision and for being such a wonderful part of the Forward team.
      5.0
      Jun 23, 2026
      Accounting assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing company to work for. The team is incredibly supportive, and everyone is always willing to help and answer questions. The collaborative environment makes it easy to learn, grow, and feel valued as an employee. I truly appreciate the positive culture and the encouragement I receive from my colleagues and leadership.

      Cons

      None at this time. I am really enjoying my experience working here and look forward to continuing to grow with the company.

      avatar
      Forward Financing Response
      1w
      Thank you for taking a moment to share your experience with us! It is wonderful to hear that you feel so supported by your coworkers and leadership. Creating an environment where people feel comfortable asking questions and learning from one another is exactly the kind of culture we strive for. We are so glad your experience has been overwhelmingly positive so far. If you ever do spot areas where we can improve, please do not hesitate to share - we always welcome the feedback. We also appreciate your advice on continuing to invest in our team as we expand. Taking care of the people behind our work is incredibly important to us and remains a top priority. Thank you for being such a great part of the team. We are excited to see you continue to grow with Forward!
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