Things went from bad to worse - Carrier Operations FourKites Employee Review

1.0
Feb 27, 2019
Recommend
CEO approval
Business Outlook

Pros

New office is close to transportation and lots of dining options. There is also an AmazonGo in the building and top of the line gym.

Cons

When I joined FourKites, I expected the chaos that comes along with working at a startup. I didn't anticipate the extraordinary level of dysfunction that is caused by the executive team. The executive dysfunction and toxicity permeates throughout the entire organization and has become the FourKites culture. I feel as if individual contributors and middle-managers are caught in the blame game of the executive team. Rather than communicate cross functionally, the CEO sets up meetings with random people to encourage finger pointing and gossiping. Recently, confidential employee data (salary, bonus, shares) leaked, and has caused fights and hostility throughout the entire company. Promotions are random and career progression is almost non-existent. The most challenging part of the culture is that it's getting worse, and there is no way to voice grievance or try to to fix it. It's a very difficult place to show up on a daily basis.

Explore other reviews about FourKites

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid place to work! It's a CSM role so the challenges are customer based and vary greatly but culture and compensation at Fourkites is worth it.

Cons

Being a CSM sometimes feels like you bear the weight of both the company and your customers on your shoulders. This is true for CSMs anywhere though and comes with the title.

2.0
Dec 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Decent pay Many great middle managers Great market potential if C-Suite is replaced.

Cons

Do your research and Google something along the lines of: " Project44 Fourkites Supreme Court FreightWaves " Read up on the details of the case, and names involved. Then ask yourself if thats the type of leader you want to work for. Very large brain drain in 2025. The people who knew the product/platform the best have either quit or been laid off this year.

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