Prison - Anonymous employee Frasers Group Employee Review

1.0
Sep 10, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll get to work with fun, friendly and social people Big portfolio of brands

Cons

Where do I begin? When Michael Murray took over as CEO he promised to focus on the people. And he did. He focused on making Frasers Group hell for the people. First he made everyone come in to the office 5 days a week with a threat of 'disciplinary action' if anyone refused. Then fingerprint censors were installed in the office to track everyone's whereabouts and making sure everyone did come into the office every day. It felt like being in prison. Salaries are well below market average, there are no benefits (except 20% off, but anyone can get that during all the campaigns being run throughout the year anyway) No sick pay. Minimum holiday allowance (20 days), no bonus or pay review (ever). If you're lucky enough to get a promotion it will take 6+ months from your line manager signs it off until HR has approved it (no back pay). In the meanwhile your line manager will make you work in the new position and keep feeding you lies that it will go through that month. You won't be allowed any salary negotiations. After the promotion has been signed off by HR they will tell you what you get and that's final.

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5.0
Nov 17, 2025
Recommend
CEO approval
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Pros

Nice people staff and money

Cons

Long hours and weekends shifts

1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good staff discount, supportive peers

Cons

Zero hour contract meant that there was never consistent hours, I would go from 40 hours one week to only one 5 hour shift the next. Hours were allocated according to who was the manager's favourites, who openly admitted to doing this. Favouritism was a huge issue, there being a double standard within the store where some people would be told off for things that others weren't. Bullying and intimidating behaviour by managers. Extremely difficult to get any time off even if advance notice was given. Found it very difficult to work around my university timetable despite being on zero hours. I found that I was consistently overworked and given more hours than I could commit to and was not listened to by managers when I asked to work less. There was many members of staff consistently left with no hours simply because management didn't like them. Desipte staff being left with no work, we were always short staffed anyway and expected to manage even on busy days with very few bodies meaning you usually wouldn't be able to get a break until very late in your shift. Managers were very gossipy and would speak about you to other members of staff and share private information. Very little recognition even when you go above and beyond, but when something went wrong they were always looking to blame people. Managers were very little help during busy periods, would stay either in office or in the back.

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