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FreeRateUpdate.com

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Customer service rep - Anonymous employee FreeRateUpdate.com Employee Review

1.0
Jan 12, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you don't mind making 800 calls a day, excel at scamming people, and can handle a completely mindless job, you can make good money.

Cons

This company is a scam. We are middle men who aren't needed. People who visit the website are led to believe they will receive a quote right then but instead, we call them (often incessantly). They don't want to talk to us and are often extremely rude. Any of the positive reviews on here are most likely from those who work in sales. The customer service reps aren't valued at all. Management doesn't care who you are as long as you make them money. There are no opportunities for growth here.

Explore other reviews about FreeRateUpdate.com

5.0
Jan 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Free lunch twice a week, breakfast every day, management is great, games to play all the time, the bonuses are great

Cons

No yearly raises, lack of pto/sick time

3.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

The job was quite flexible. There was a lot of opportunities to step into different roles or create something new. A lot of learning, great place to start your career. Free breakfast in office.

Cons

Salary didn't necessarily keep up with evolving roles, long hours (9-6). Sometimes you may be expected to work later or hop on to put out a fire.

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