Unorganized and lack of communication from management. - Teacher Freecom Employee Review

1.0
Apr 28, 2015
Recommend
CEO approval
Business Outlook

Pros

The students are great and the teaching environment is fun.

Cons

They will hire you on the terms that you will being traveling to tokyo and working in other schools. What they neglect to tell you is you trips to Tokyo will be on a 5 hour bus, and you will have no additional travel expenses paid aside from the bus. Mind you the school pays around $400 USD less than any other school. Management use the Japanese staff as a way to spy on teachers. They require a 3 month notice that you are leaving then fire you once they have someone to fill your position. And rather than have staff leave on a good not as planned they say "they were fired". They also "require" you to attend parties for around $40 USD per 1-3 times a month. They say these aren't requires yet badger you with you don't attend and make you feel bad. They also have hidden social media groups (which is their only line of communication with staff) when causes drama because No one ever knows what is going on. They encourage feed back from staff in meetings, then after the meetings sends nasty emails stating opinions should be kept to ourselves. Very unorganized and from the last I heard they were opening an office in Tokyo and more than half of their staff plan on jumping ship in the next 3 months. It was way too much drama from Scottish management who seem as if they didn't have friends in college so they move to Japan to be the "Cool kids".

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Freecom Response
11y
This review is quite clearly written by someone with an axe to grind and an ulterior motive other than giving a genuine review of a position and is completely at odds with the other reviews on this page. First of all, yes there is some travel involved as is the case with most growing companies in several locations but the facts have been grossly distorted here. The travel time to Fukushima city from Koriyama is under one hour and anyone who wants to check can do so easily by looking up any train schedule. Secondly, the once a month Tokyo journey is 4 hours by bus and the return leg is about an hour as we use Shinkansen (another fact omitted from this review). All of which is paid for by the company along with hotel which was also not mentioned. The first leg of the journey is made by bus as the teacher has all day free to travel and only teaches in the evening so there is no great need to get there in a rush. Again this is all paid for and during scheduled working hours and upon arrival the teacher has a free afternoon in Tokyo (not a bad deal IMO). The same teacher then has the entire next day to explore this great city. As far as pay is concerned we use a tiered pay system. Teachers with zero experience start at entry level salary and salary increases every six months as the teacher becomes better at the position and a more valuable asset to the company. I don't know of any other company that has raises so frequently. Should a staff member with no experience earn the same as someone with 5 or 10 years experience? There are events though never three times a month and we always encourage the staff to take part as they are fun, but not mandatory by any means. I'm not sure about the relevance of the social media comment? Most companies use social media to communicate. Should we make that information public? The groups are only 'secret' in the sense that only employees can read them. Is that wrong? In terms of notice, 3 months is required because of the nature of the position. Employing people from overseas takes time and we are usually thorough with our recruitment (although occasionally a bad one sneaks by). We have never fired anyone during their notice period. This is just a lie plain and simple. It's an interesting statement to make that we are unorganised as we're growing rapidly and moving into one of the biggest markets in the world. There aren't too many unorganised companies who manage such a feat. It also seems strange to complain about people being childish and petty in one breath and to personally insult people in the very next. Doesn't that constitute petty? So far the mass exodus predicted in this review is yet to happen. In fact since this was written we have added several members to our team and everyone seems to be getting on very well. The title of the review talks about lack of communication but the comments below do not shed any light on this accusation. Rather they highlight a person who is unwilling to work hard as part of a team and would much rather play the part of the victim blaming everyone else around them because it is easier than doing any self evaluation or reflection which may mean actually admitting that he or she does not know it all.

Explore other reviews about Freecom

5.0
May 15, 2016
Recommend
CEO approval
Business Outlook

Pros

One of the main reasons I joined Freecom is that I saw potential in the company and wanted to be part of it. During the interview I was told that this is more than a teaching position and that I could grow a lot with the company. This was exactly the case. Since I joined, they have opened three new branches, increased the number of contracts significantly and given me a good position with a very good wage rise. The management is great to work with and really understanding. They have helped me so much since arriving and I really appreciate the opportunity they have given me.

Cons

The biggest con is having the odd mistake in recruitment. We can suddenly have a coworker who is in the country for a holiday rather than work. This makes it stressful for the rest of the team who are looking to build a career. It has gotten a lot better, probably since the managerial reform and the set up of the HR division. The other con is flexibility. As the company is growing at such a fast rate, changes are regularly happening. This isn't ideal for those who like a rigid schedule. Things are getting much better now that the number of staff has increased. I think it has doubled since I joined.

3
5.0
Dec 7, 2020
Recommend
CEO approval
Business Outlook

Pros

I received a lot of support from the time I arrived until around a year in. After that I was set a mentor role to help new recruits with settling in since the experience was still fresh to me. The students were awesome and I got to know a lot of them on a personal level. The manager in charge of the teams was friendly and helpful. I transferred to the Tokyo branch in the second year and was working at the school and at businesses around Tokyo. I spent a lot of my week traveling between company contracts and the Tokyo branch.

Cons

I found it a bit more difficult to build personal relationships with the students at the Tokyo branch compared with the other branch I worked at because everyone lived in different areas around Tokyo. It would have been useful to receive language lessons to better understand the lower level Japanese learners.

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