My review was deleted? - English Instructor Freecom Employee Review

One of the main reasons I joined Freecom is that I saw potential in the company and wanted to be part of it. During the interview I was told that this is more than a teaching position and that I could grow a lot with the company. This was exactly the case. Since I joined, they have opened three new branches, increased the number of contracts significantly and given me a good position with a very good wage rise. The management is great to work with and really understanding. They have helped me so much since arriving and I really appreciate the opportunity they have given me.

The biggest con is having the odd mistake in recruitment. We can suddenly have a coworker who is in the country for a holiday rather than work. This makes it stressful for the rest of the team who are looking to build a career. It has gotten a lot better, probably since the managerial reform and the set up of the HR division. The other con is flexibility. As the company is growing at such a fast rate, changes are regularly happening. This isn't ideal for those who like a rigid schedule. Things are getting much better now that the number of staff has increased. I think it has doubled since I joined.

I received a lot of support from the time I arrived until around a year in. After that I was set a mentor role to help new recruits with settling in since the experience was still fresh to me. The students were awesome and I got to know a lot of them on a personal level. The manager in charge of the teams was friendly and helpful. I transferred to the Tokyo branch in the second year and was working at the school and at businesses around Tokyo. I spent a lot of my week traveling between company contracts and the Tokyo branch.

I found it a bit more difficult to build personal relationships with the students at the Tokyo branch compared with the other branch I worked at because everyone lived in different areas around Tokyo. It would have been useful to receive language lessons to better understand the lower level Japanese learners.