Was an experience worth having... great place to work. - Anonymous employee Fresh! Insurance Employee Review

There was a decent work culture and people were generally friendly. The training was extensive and you were never made to feel silly for not knowing something.

The calls usually started fine until you explained the £60 administration fee for policy amendments - understandably, customers didn't enjoy paying such a high fee. Dealing with so many unhappy customers every day is demoralising especially when you can tell that someone really can't afford to pay it.

Decent starting salary Parking Tea/Coffee Friendly staff and management

Long hours sometimes Large site and could do with a gym