Avoid this place! - Anonymous employee FuseMail LLC. Employee Review

- Ability to take ownership over large projects - Talented team - Good compensation

- Hard to get the resources you need to get the job done - Focus more on revenue than a great customer experience

Free coke, coffee, donuts. Conveniently located in Burnaby.

Punchclock applies to salaried workers. Telecommuting is prohibited. No overtime pay, but overtime work is expected. Salaries are well below market rates. Raises are small and rare. Bonuses erratic. Internal career track nonexistent. Vacations recently clawed back. Sabbatical or leave-of-absence nonexistent. Corporate policy prohibits managers from providing references for employees, current or departed. When people leave, company consistently fails to pay outstanding vacation amount owed. No effort expended to retain talent. Leadership is apparently unfamiliar with products. No product plan or strategy conveyed to staff. Fragmented product line, most of which is in disrepair and/or out-of-date. Instead of addressing real service problems, they change the slogans and website colors. Recently dropped established, respected brand (ElectricMail) and replaced it with acquired brand (FuseMail), resulting in customer confusion and repudiation. There used to be a Foosball table, but the CEO at j2 (the parent company) doesn't consider Foosball an acceptable office activity.