Job offer - Customer Success Specialist Fyle Employee Review

We treat everyone with respect at Fyle, even if they no longer work here. Unfortunately, we are being forced to respond. We will stick to the facts. * The reviewer did have not have any experience in Customer Success, which was a strong requirement for the role * Therefore, we offered a different title. This was mentioned explicitly in the job letter and we had a discussion about it before the reviewer joined * The understanding was that if the reviewer performed well, we will revisit the title in 6 months. There was no promise of changing title "when leaving the company" (this makes no sense, anyway) * The reviewer joined in March 2019 * The reviewer lasted less than 3 months at Fyle (Jun 2019) * The review was posted May 2020 * We have not had any other departures from our excellent CS team in about 2 years