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      GDCC

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      Good for What it Is - Quality Assurance Representative GDCC Employee Review

      3.0
      Sep 26, 2020
      Quality assurance representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you need a job that allows you to work evenings and weekends to fit with your schedule, then this is great. I was a college student the entire time I was there and was able to make it work with my schedule. I also advanced very quickly but this is not necessarily the norm.

      Cons

      Management cares more about the bottom line of completed surveys than the actual happiness of employees, and as a result are very strict about breaks, talking, lateness, etc. There were days where people would be cut due to there not being enough work. Working the phones can be monotonous and boring and is certainly not for everyone; if you can't sit still/do repetitive tasks you may struggle

      Explore other reviews about GDCC

      5.0
      Aug 3, 2025
      Call center phone interviewer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy work. No harsh quotas. Friendly people

      Cons

      Very little growth opportunities. Boring.

      3.0
      May 9, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You're on call, you can see when/where they want you a couple of hours beforehand. Most Supervisors are really sweet, fair people. Bonus break coupons awarded by the appointed Supervisor that day/night. A well-respected, truly Global Company offering several different roles to grow into. (Not just the Western Hemisphere and the Phillipines)

      Cons

      Get a really bad list of phone numbers that don't render results within 2 hours, and you're dismissed from that shift. (your pay is affected.) Oodles of charts and very small lettering (thank God for the colorful highlights) on every email. Ghost Work: chat platform is ONLY you and the Supervisor + Operational Supervisor - you can't send messages to your other "teammates". Misleading scheduling: when hired you are told to set a schedule for the first 30 days and not to deviate from it, that you can make changes after 30 days. After 30 days you are told that you CAN'T change your basic set schedule for the upcoming month, only "request certain days." High turnover of employees due to these factors, and low pay.

      3
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