Horrible experiencia - Quality Control GDCC Employee Review

1.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Pues que toman a cualquiera mientras necesiten de ese idioma. Está bien si estás desesperado por un primer trabajo.

Cons

Tratan a los empleados pésimo. Escuchas a los Team Leaders burlarse de algunos por su rendimiento o pues por su performance. Si no les gustas te descartan sin previo aviso incluso si no han dado las sesiones de coaching o evaluaciones requeridas por protocolos, lo manipulan y ya. Se olvidan de que los agentes son personas y los deshumanizan. Pues que se abusan de los expatriados y de su desconocimiento de las leyes neerlandesas. La paga es la minima, las capacitaciones no son eficientes y no hay suficiente personal. Horrible experiencia.

Explore other reviews about GDCC

5.0
Aug 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy work. No harsh quotas. Friendly people

Cons

Very little growth opportunities. Boring.

3.0
May 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You're on call, you can see when/where they want you a couple of hours beforehand. Most Supervisors are really sweet, fair people. Bonus break coupons awarded by the appointed Supervisor that day/night. A well-respected, truly Global Company offering several different roles to grow into. (Not just the Western Hemisphere and the Phillipines)

Cons

Get a really bad list of phone numbers that don't render results within 2 hours, and you're dismissed from that shift. (your pay is affected.) Oodles of charts and very small lettering (thank God for the colorful highlights) on every email. Ghost Work: chat platform is ONLY you and the Supervisor + Operational Supervisor - you can't send messages to your other "teammates". Misleading scheduling: when hired you are told to set a schedule for the first 30 days and not to deviate from it, that you can make changes after 30 days. After 30 days you are told that you CAN'T change your basic set schedule for the upcoming month, only "request certain days." High turnover of employees due to these factors, and low pay.

3
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